Frequently Asked Questions
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Smoking and drinking are not allowed on any of our vehicles.
Of course! On our cruises, you’ll see everything there is to see in the harbor, including the Statue of Liberty, the Manhattan skyline, and Ellis Island. Each tour is led by a native and experienced guide for an informative and fun experience.
Cruises range from an hour and 20 minutes to two hours long, depending on which option you choose.
No, our boats do not dock at Liberty Island, but our routes pass right in front of the island, close enough for you to take the best pictures without being too close to take it all in.
The boats are handicap-accessible for non-motorized wheelchairs.
There is parking available near our departure terminal. The lot is owned by a private parking company.
No, food and drinks are not allowed on the boat. There will be refreshments available for purchase on board.
All of our tours are in English.
Yes, all cruises run rain or shine.
Ticket Purchase and Pickup
Our cruises depart from Pier 36, 299 South St.
Yes and yes. You can purchase tickets directly at World Financial Terminal at Battery Park City (Vesey Street and North End Ave.), but the price will be higher than those we offer online.
Yes! You can save up to 48% if you book your ticket in advance on our website.
Go ahead and book early: Whether you book your tickets up to twelve months in advance or buy the same day, your ticket validity time starts from the moment you exchange your online booking confirmation for a boarding ticket.
If you book online, we are able to accept Visa, MasterCard, Discover, American Express, and PayPal. If you come to our visitor center or wish to purchase your tickets from our uniformed street agents, you will be able to use cash, travelers’ checks, Visa, MasterCard, Discover, and American Express.
After your complete your purchase, you’ll be redirected to a confirmation page that has your authorization number on it. If you do not receive a confirmation email, please print this confirmation page, or just call our local number when you arrive in NYC and we will find your order based on the last four digits of your credit card number. After that, you can exchange your online booking confirmation for a boarding ticket at any of our visitor center locations or from a uniformed ticket agent.
No, tickets purchased for our tours online are non-refundable. However, our tickets are valid for up to twelve months after the date of purchase, so you’ll have plenty of time to use them. Special event tickets are for one time use only for the specified event date.
Child tickets are available for kids ages 4-12. Children aged 3 years and under may travel free of charge. All children must be accompanied by an adult.
No, our tickets are not transferable.
You can bring children of any age on our cruises.
Groups and Charters
A charter allows you to lease our vessel and driver for a private tour. This is an option for when a group of people wants to go on a customized trip with their own tour guide. Chartering is generally a very economical way to travel as a group. Charter prices will depend on the route, the group size, as well as the date and time requested. Contact us
for a free quote with no obligation.
Our sightseeing vessels can accommodate 300 passengers.
We take pride in the knowledge and professionalism of our crews. Our boats are piloted by some of the most experienced New York Harbor captains, all of whom are intimately familiar with the local waterways.
Unfortunately, we do not offer discounted student tickets to individuals. However, please inquire about our preferred rates for school groups with our team at email@example.com.
Please contact us at firstname.lastname@example.org or by phone (212-643-0080) to get started on your charter booking.
Groups of 10 or more are entitled to a 10% discount.
Partnerships and Advertising
Please contact our marketing department for further information at email@example.com or call our office at 212-643-0080.